Heating
Warm homes, whatever winter throws at Melbourne
Melbourne winters aren’t gentle. When the southerly rolls in and the temperature drops overnight, a reliable heater isn’t a nice-to-have. It’s what keeps the
family healthy and the mornings bearable.
At TruEast, we design, install, service, and repair heating for homes and businesses across Melbourne’s east. Gas, electric, ducted, split, hydronic. Whatever your setup, we look after it.
Fast quotes. Clean installs. Warmth that lasts.
Heating that suits your home, not the other way around
Not every home needs the same system. A cosy weatherboard in the hills has different needs to a big family home in the flats. Our team takes the time to understand your space, your budget, and how you actually live.
Ducted Gas Heating
Consistent, whole-home warmth for large families and open-plan homes.
Gas Wall Heaters
A cost-effective way to warm individual rooms
Heating Maintenance & Repairs
Keep your system safe, reliable, and performing at its best
Gas Heater Replacements
Modern, efficient models that meet today’s energy standards
Gas Heater Replacements
Modern, efficient models that meet current energy standards.
Ductwork Repairs & Replacements
Restore efficiency and stop heat (and money) from leaking away
Ducted Reverse Cycle
Electric heating and cooling in one system. Efficient, quiet, and ready for what’s next.
Gas or electric? What Victoria’s changes mean for you
Victoria’s heating landscape is shifting. From 1 January 2024, new homes and major renovations that need a planning permit can’t connect to gas. Rebates now favour electric systems. Running costs are changing too.
If you’re upgrading soon, it’s worth understanding your options.
Sticking with gas
Beat the winter rush. Techs are less busy, appointments are easier to get, and any repairs can be sorted before you actually need the heater.
Switching to electric reverse cycle
Ducted or split reverse cycle heats and cools from the same unit. Often cheaper to run than gas over the year, and eligible for solid VEU rebates.
Hydronic and heat pump options
Radiators and in-slab hydronic systems suit homes wanting quiet, comfortable warmth. Increasingly paired with electric heat pumps.
We won’t push you either way. We’ll lay out the running costs, install costs, and rebates available for each option, then let you decide. If you want to explore the electric side, we
handle air conditioning and reverse cycle systems too.

Carbon monoxide: the silent risk in old gas heaters

Old, poorly serviced, or damaged gas heaters can leak carbon monoxide. It’s colourless, odourless, and dangerous. Every winter, Australians end up in hospital because of preventable CO poisoning.
The good news: it’s easy to stay safe. Energy Safe Victoria recommends a gas heater safety check every two years by a licensed technician. That’s not a sales pitch. That’s the standard.
Signs your heater might be leaking CO:
If you notice any of these, turn the heater off and call us. Don’t wait.
Book a heating safety check and get peace of mind before winter.
Getting your home ready for winter
Nothing kills a Sunday morning like a heater that won’t fire up when it’s four degrees outside. A little prep in autumn saves a lot of stress in July.
Book your service in March or April
Beat the winter rush. Techs are less busy, appointments are easier to get, and any repairs can be sorted before you actually need the heater.
Check your filters
A clogged filter makes your system work harder, cost more, and blow dust around the house.
Test the thermostat
Run the heater for 15 minutes on a cool day. If it takes forever to warm up, or short-cycles on and off, book a service.
Listen for anything odd
Banging, whistling, rattling. Modern heating shouldn’t be noisy. Anything unusual is worth a look.
Think about backup
If your heater is more than 15 years old, plan for its replacement now. A breakdown mid-winter costs more, takes longer to fix, and leaves you cold for days.
Not sure where to start? A quick service call sorts most of it. We’ll flag anything that needs attention and won’t upsell you on what you don’t need.

Warmer rooms, smaller bills

An inefficient heater doesn’t just impact comfort. It shows up in your energy bills. That’s why we focus on solutions that balance warmth with efficiency.
Modern systems use significantly less energy than the units they replace.
Add
Victorian Energy Upgrades (VEU) rebates into the mix and the numbers get interesting. Our team walks you through what you qualify for and handles the paperwork end to end.
Why choose TruEast?
Experienced heating technicians
Years of hands-on work across ducted, hydronic, and gas systems.
Fully licensed heating specialists
Every technician is licensed, insured, and compliant with Victorian gas and electrical standards.
Safe and compliant installations
Every job done to code. You get the paperwork and the peace of mind.
Honest advice and clear pricing
No hidden fees. No pressure. Just straightforward advice.
One team for the whole home
Heating, cooling, electrical, plumbing. All handled by one team, one point of contact.
Frequently asked questions
How often should I service my gas heater?
Energy Safe Victoria recommends a safety check every two years. If you have children, elderly family members, or an older heater, we recommend annually. Regular servicing catches carbon monoxide risks early and keeps efficiency up.
Should I switch from gas to electric heating?
It depends on your home. For many households, electric reverse cycle is cheaper to run than gas and unlocks bigger rebates. For larger or older homes, modern gas ducted can still make sense. We’ll work through the numbers with you, honestly.
How much does a new heating system cost?
It depends on the system, the size of your home, and the state of your existing ductwork. A wall heater replacement is very different to a full ducted install. We come out, take proper measurements, and send a clear written quote before any work begins.
What is the VEU rebate and how much can I save?
The Victorian Energy Upgrades program discounts eligible heating upgrades. Rebates vary by product, home, and what you’re replacing. We check your eligibility upfront and apply the discount directly to your quote. Most customers save hundreds to thousands.
Can you help if my heater breaks down in the middle of winter?
Yes. We prioritise winter callouts and get to you as quickly as we can. If a repair isn’t viable, we can often source and install a replacement fast, so you’re not left cold for long.
Do you handle ductwork as well as the heater itself?
Yes. Old, leaking, or crushed ductwork can waste a big chunk of the heat your system produces. We inspect ducts, seal leaks, and replace runs that are past their best.
Ready for a heater that just works?
At TruEast, we don’t chase quick sales. We take the time to understand your home, walk you through the options, and recommend what actually makes sense. Then we install it properly and stand behind the work.
Warmer winters. Lower bills. One local team you can call on.


