VEU Rebates

Save thousands on your upgrade. Without the paperwork headache.

Government rebates can knock a serious chunk off the cost of upgrading your heating, cooling, or hot water. The catch? Working out what you qualify for and filling in the paperwork puts most people off before they start.

At TruEast, we sort all of that for you. We check your eligibility, apply the right rebate, and discount it directly from your quote. No forms. No portals. No waiting on refunds.

Smart upgrades. Real savings. Zero fuss.


Claim Your Rebate

TruEast, your rebate specialists

The Victorian Energy Upgrades (VEU) scheme and Small-scale Technology Certificates (STCs) offer generous rebates for energy-efficient systems, including:

Black line icon of a charging plug with a lightning bolt and curved arrow above it

Split system air conditioning

Black thumbs-up and user icons with a checkmarked award badge on a white background

Split system reverse cycle heating AND cooling 

Black lightbulb icon with rays, symbolizing an idea or innovation

Multi-head systems for room-by-room comfort

Black charging icon with a plug and upward arrow

Ducted reverse cycle heating and cooling

Black icon of a hand holding a lightning bolt with a curved arrow above it

Ducted reverse cycle heating and cooling

Black thumbs-up icon beside user and award badge with checkmark icons on white background

Heat pump hot water installations

Black light bulb icon with rays, symbolizing an idea or innovation

Solar and other eligible upgrades

Our technicians aren’t just installers. We’re rebate specialists. We walk you through your options, tell you exactly what you qualify for, and handle the paperwork. You get the savings. We handle the admin.

Gloved hands wiring an electrical outlet box in a wall, with exposed cables and tools on the floor.

Are you eligible? A quick self-check

Gloved hand adjusting circuit breakers in an electrical control panel

Most Victorian households and businesses qualify for something under the VEU scheme. Here’s a fast way to see if you’re in the running.

You’re likely eligible if:

You may unlock bigger rebates if:

Not sure where you stand? One quick call and we’ll tell you exactly what you qualify for.

Yellow gas line connected to a wall-mounted white utility box beside a brick wall

We handle the paperwork. You keep the savings.

Gloved hand adjusting circuit breakers in an electrical panel

The rebate itself is generous. The paperwork is why most people never claim one. Here’s how we make it simple.

The Problem

Government rebates come with forms, declarations, energy assessments, product certifications, and rules that change every year. It’s easy to get wrong. It’s easy to give up.

Our Approach

We’re VEU-accredited. That means we can lodge the paperwork ourselves, apply the rebate before you pay, and take care of everything the scheme requires.

What You Actually Do:

Everything else is on us. The rebate lands as a direct discount on your invoice. No refund forms. No follow-ups. No hoping the money turns up months later.

Myth-busting: what people get wrong about VEU rebates

There’s a lot of confusion about how these rebates actually work. Let’s clear a few things up

“I have to pay full price and claim it back.”

Nope. The rebate is applied directly to your quote before you pay anything. You never front the full retail price.

“Only new homes qualify.

Wrong. Existing homes and small businesses across Victoria are exactly who the scheme is designed for. Replacing an old system is often the fastest path to the biggest rebates.

“It’s a tax thing you claim at tax time.”

It’s not. VEU rebates are handled through your accredited installer, not the ATO. Nothing to file, nothing to fear.

Black and white icon of a steaming oven or heater with two knobs and a plug at the bottom

Gas Heater Replacements

Modern, efficient models that meet today’s energy standards

“You need to be on a concession card.”

No, but concession card holders often unlock larger rebates. Regular households still qualify for meaningful savings.

Black gear icon with a white wrench overlay, suggesting settings or maintenance

“There’s a catch.”

The only real catch: the system has to be installed by an accredited provider. That’s the government’s way of making sure the work is done properly. We’re accredited. You’re covered.

Still got a question? We’re happy to answer it straight, no jargon.

Why customers choose TruEast for rebates

Thumbs-up icon beside a user profile and a verified badge with checkmark and ribbon.

Qualified, skilled HVAC professionals

Years of hands-on experience across residential and commercial upgrades.

Certificate icon with user profile, check mark, and award ribbon on a black document

Licensed and experienced installers

Every technician holds current gas, electrical, and refrigerant licences, plus VEU accreditation.

Black award badge with checkmark and ribbon tails, symbolizing approval or certification

Long-term reliability

Same team, same faces, year after year. We stand behind every install.

Black gear with dollar sign inside and circular arrows around it, symbolizing finance or savings management

Honest and transparent advice

We’ll tell you which upgrade actually makes sense for your home. Not which one earns us the biggest rebate.

One team for the whole upgrade

From air conditioning to heating to electrical, we handle every trade in-house. One point of contact from quote to install.

FREQUENTLY ASKED QUESTIONS

  • What is the VEU scheme?

    The Victorian Energy Upgrades (VEU) scheme is a state government initiative that provides rebates to households and businesses for upgrading to energy-efficient products. Split systems, ducted reverse cycle, heat pump hot water, and more.

  • Am I eligible for a VEU rebate?

    Most Victorian households and small businesses are. The type and size of the rebate depend on the system you’re replacing and the new system you choose. We check eligibility in one quick phone call.

  • How much money can I save?

    Savings vary depending on the upgrade. Some rebates cover a small portion of the install. Others cover a significant chunk. Heat pump hot water and reverse cycle air conditioning tend to attract the biggest rebates.

  • What’s the difference between VEU rebates and STC rebates?

    Both are government incentives that make efficient upgrades more affordable. VEU rebates apply specifically within Victoria. STCs (Small-scale Technology Certificates) are part of a national program mainly used for solar and some hot water systems. We’ll tell you which one applies to your upgrade.

  • Do I have to pay for the rebate up front and claim it back later?

    No. We apply the rebate directly to your quote, so you only pay the reduced price. No refund process, no ATO paperwork.

  • How long does the paperwork take?

    Almost none, for you. We handle every form on your behalf. From your side, it’s usually just signing one declaration during the site visit or install.

Ready to unlock your rebate?

Rebates aren’t complicated when someone knows the system inside out. That’s our job. Yours is picking the upgrade that makes life better.


Replacing an old hot water system, upgrading your heating and cooling, or planning a full home efficiency overhaul? We make it affordable and simple.