VEU Rebates
Save thousands on your upgrade. Without the paperwork headache.
Government rebates can knock a serious chunk off the cost of upgrading your heating, cooling, or hot water. The catch? Working out what you qualify for and filling in the paperwork puts most people off before they start.
At TruEast, we sort all of that for you. We check your eligibility, apply the right rebate, and discount it directly from your quote. No forms. No portals. No waiting on refunds.
Smart upgrades. Real savings. Zero fuss.
TruEast, your rebate specialists
The Victorian Energy Upgrades (VEU) scheme and Small-scale Technology Certificates (STCs) offer generous rebates for energy-efficient systems, including:
Split system air conditioning
Split system reverse cycle heating AND cooling
Multi-head systems for room-by-room comfort
Ducted reverse cycle heating and cooling
Ducted reverse cycle heating and cooling
Heat pump hot water installations
Solar and other eligible upgrades
Our technicians aren’t just installers. We’re rebate specialists. We walk you through your options, tell you exactly what you qualify for, and handle the paperwork. You get the savings. We handle the admin.

Are you eligible? A quick self-check

Most Victorian households and businesses qualify for something under the VEU scheme. Here’s a fast way to see if you’re in the running.
You’re likely eligible if:
You may unlock bigger rebates if:
Not sure where you stand? One quick call and we’ll tell you exactly what you qualify for.

We handle the paperwork. You keep the savings.

The rebate itself is generous. The paperwork is why most people never claim one. Here’s how we make it simple.
The Problem
Government rebates come with forms, declarations, energy assessments, product certifications, and rules that change every year. It’s easy to get wrong. It’s easy to give up.
Our Approach
We’re VEU-accredited. That means we can lodge the paperwork ourselves, apply the rebate before you pay, and take care of everything the scheme requires.
What You Actually Do:
Everything else is on us. The rebate lands as a direct discount on your invoice. No refund forms. No follow-ups. No hoping the money turns up months later.
Myth-busting: what people get wrong about VEU rebates
There’s a lot of confusion about how these rebates actually work. Let’s clear a few things up
“I have to pay full price and claim it back.”
Nope. The rebate is applied directly to your quote before you pay anything. You never front the full retail price.
“Only new homes qualify.
Wrong. Existing homes and small businesses across Victoria are exactly who the scheme is designed for. Replacing an old system is often the fastest path to the biggest rebates.
“It’s a tax thing you claim at tax time.”
It’s not. VEU rebates are handled through your accredited installer, not the ATO. Nothing to file, nothing to fear.
Gas Heater Replacements
Modern, efficient models that meet today’s energy standards
“You need to be on a concession card.”
No, but concession card holders often unlock larger rebates. Regular households still qualify for meaningful savings.
“There’s a catch.”
The only real catch: the system has to be installed by an accredited provider. That’s the government’s way of making sure the work is done properly. We’re accredited. You’re covered.
Still got a question? We’re happy to answer it straight, no jargon.
Why customers choose TruEast for rebates
Qualified, skilled HVAC professionals
Years of hands-on experience across residential and commercial upgrades.
Licensed and experienced installers
Every technician holds current gas, electrical, and refrigerant licences, plus VEU accreditation.
Long-term reliability
Same team, same faces, year after year. We stand behind every install.
Honest and transparent advice
We’ll tell you which upgrade actually makes sense for your home. Not which one earns us the biggest rebate.
One team for the whole upgrade
From air conditioning to heating to electrical, we handle every trade in-house. One point of contact from quote to install.
FREQUENTLY ASKED QUESTIONS
What is the VEU scheme?
The Victorian Energy Upgrades (VEU) scheme is a state government initiative that provides rebates to households and businesses for upgrading to energy-efficient products. Split systems, ducted reverse cycle, heat pump hot water, and more.
Am I eligible for a VEU rebate?
Most Victorian households and small businesses are. The type and size of the rebate depend on the system you’re replacing and the new system you choose. We check eligibility in one quick phone call.
How much money can I save?
Savings vary depending on the upgrade. Some rebates cover a small portion of the install. Others cover a significant chunk. Heat pump hot water and reverse cycle air conditioning tend to attract the biggest rebates.
What’s the difference between VEU rebates and STC rebates?
Both are government incentives that make efficient upgrades more affordable. VEU rebates apply specifically within Victoria. STCs (Small-scale Technology Certificates) are part of a national program mainly used for solar and some hot water systems. We’ll tell you which one applies to your upgrade.
Do I have to pay for the rebate up front and claim it back later?
No. We apply the rebate directly to your quote, so you only pay the reduced price. No refund process, no ATO paperwork.
How long does the paperwork take?
Almost none, for you. We handle every form on your behalf. From your side, it’s usually just signing one declaration during the site visit or install.
Ready to unlock your rebate?
Rebates aren’t complicated when someone knows the system inside out. That’s our job. Yours is picking the upgrade that makes life better.
Replacing an old hot water system, upgrading your heating and cooling, or planning a full home efficiency overhaul? We make it affordable and simple.


